Contact Us

Please read the following notes before making an inquiry.

  • We use your personal data for the purpose of replying to you and providing information.
  • Our subsidiaries in Japan or third-party contractors in Japan may use the personal data to the extent necessary to accomplish such purpose.
  • You can request us at any time to disclose, correct or delete any personal data about you that we have retained. Please contact the division indicated above.
  • You can choose not to disclose your personal data, but doing so many prevent us from responding to your inquiry.
  • Children less than 16 years of age should only submit inquiries after receiving the consent of their parent or guardian.
  • For inquiries received on Saturdays, Sundays, or during company holidays, we will reply on the earliest working day.

Inquiry form

To access an inquiry sheet.

  • Personal data received from customers is encrypted and protected by SSL. You might not be able to use the inquiry form if your browser does not support SSL or if you access this website from a corporate network protected by a firewall.
  • This inquiry form system ( is operated by Toshiba Corporation and its subsidiary Toshiba Business & Life Service Corporation.




72-34, Horikawa-cho, Saiwai-ku, Kawasaki-shi, Kanagawa, Japan