Use of Cookies, Web Beacons and Other Technologies

1. Cookies

"Cookies" are small packets of information that Web servers transmit to visitors' or users' browsers for the effective operation of the Internet. Toshiba Plant Systems & Services Corporation may use cookies to customize or personalize Web sites in order to better meet your individual expectations or requirements, and to improve the contents of Web sites or the types of services provided. Browsers can be set to refuse cookies or to provide a warning whenever cookies are being received. However, computers that are set to refuse cookies will not be able to make use of useful functions, such as site personalization.

2. Web beacons

"Web beacons" or "Clear GIF" is an invisible GIF that tells us how many visitors visited the page or access certain contents. Toshiba Plant Systems & Services Corporation may also use these Web Beacons or other technologies to tailor the site to provide better customer service. These Web Beacons often work in conjunction with cookies but browsers can be set to refuse cookies or to provide warning whenever cookies are being received.

3. IP addresses

We may use customer IP addresses (numbers by which a computer being used can be identified), which are stored on our web server, primarily for the following reasons. An IP address cannot be used to identify an individual.

  • To ascertain and resolve the causes of problems that occur on web servers
  • To manage web servers

4. Regarding reasons for using cookies, etc.

This website uses cookies, web beacons, script techniques, and IP addresses to gather, examine, and analyze customer browsing history and usage, and associate this with private information, such as email addresses, acquired with customer consent, which we use for the following reasons.
Note that we always get consent from customers before acquiring information, that could identify an individual, such as customer names, addresses, phone numbers, email addresses, etc.

  • To provide suitable information to customers
  • To improve user-friendliness and present an optimal website to customers
  • To statistically examine and analyze the browsing environments and usage conditions of all visitors to improve our services and website
  • To provide information, such as introductions to sales events and services that suit customer interests and tastes
  • To implement sales promotions and advertising campaigns that suit customer interests and tastes

5. Types of cookies being used

  1. Strictly Necessary Cookies
    These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
  2. Performance Cookies
    These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
  3. Functional Cookies
    These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
  4. Targeting Cookies
    These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

6. Regarding disabling cookies

Customers can disable cookies by changing their browser settings. Note, however, that disabling cookies could cause some inconvenience for customers and prevent the use of some functions of this website.

7. Changing settings for cookies

Change the settings for cookies used on this website as follows.
Regarding the inquiry page, separate cookie settings are necessary for that page.